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Dunnit policies

A small team of experienced psychics put together a list of questions that Dunnit customers will ask at one point or another. Keep in mind, though, that they are paid in yellow shoelaces, and are often called demeaning names by management, so their "predictions" are mediocre, at best.

Your question is on this list:

1. How soon can I expect my shipment after having purchased it?

Most deliveries will reach their destinations within 5 business days, though, in rare cases, deliveries may take up to two weeks. If, somehow, you haven't received your shipment within two weeks, send us an e-mail at help@dunnit.com, and we'll do whatever we can to assist you.

2. Do Dunnit shoes come in half-sizes? Normally I wear shoes size 9.5, but the closest sizes I see on your site     are 9 and 10... What should I do?

Get the size 10 pair. Dunnit shoes are only offered in whole sizes. You should always get the size above your half-size. You'll find that the size above will fit well, whereas the size below will definitely be too small on you.

3. What are "shoes"?

WordReference.com defines a shoe as "footwear shaped to fit the foot (below the ankle) with a flexible upper of leather or plastic and a sole and heel of heavier material". That's a massive generalization. Not all shoes are "below the ankle", like our Phantom High shoes. And the kind people at WordRefernce.com neglected to mention that some shoes can be made of suede, or a nylon mesh... Dunnit has a few of those, too. I've sent WordReference.com a nasty e-mail, voicing my concerns.

4. Crew Dunnit: How will I receive cash that I've earned through the Crew Dunnit program?

You will be sent a cheque totalling the amount you requested when you made the cash request. The cheque will be made out to the full name you entered, and it will be mailed to the address you entered. To make changes to this information, click the "Change Info" link at the top of the Crew Dunnit screen as you log in.

5. Crew Dunnit: Can I get my payment in the form of cash?

No.

6. Crew Dunnit: What about credit?

No.

7. What do I do if my question isn't on this list?

Send us an e-mail at help@dunnit.com. We'll answer as quickly as we can

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